How can we help you?
For all enquiries please contact:
Please see our FAQs page for any queries you may have, or contact us using the form below.
Other people have asked:
- My light set box does not work, what can I do?
- Can you deliver next day?
- Can the controller unit be left outside?
- What payment methods do you accept?
- What does IP44 mean?
- What does fuse bulb mean?
- My lights are very dim when lit, why?
- Do you have a catalogue of your products?
Each light set is checked before it is dispatched to check that the lights are in working order. If the light set is an outdoor product and you have more than one set and connected this to another set then you need to check the polarity (see diagram), remove the shrink tube from the connector(s) and turn connector(s) 180 degrees and this should resolve the issue. If the light set is still not working please contact Lights 4 You for further assistance.
For orders received by 12pm the following day orders can be dispatched for delivery 2 to 3 working days subject to stock. If delivery is required next working day this can be done for an additional charge.
This controller unit is IP44 rated, however we would suggest that this remains inside so that you can easily access the functions. We stock 5mtr extension cables if required to make this possible. If this is not possible then we would recommend that you put some bubble wrap (or similar) to protect the unit as damage may occur to the controller when it is knocked around in strong winds.
We accept most major credit and debit cards. We accept Visa, MasterCard, Maestro and Delta cards. We do not accept American Express, Laser cards or Paypal.
IP stands for Ingress Protection and lights rated IP44 or above means that these can be used outdoor and left out in all weather.
When one bulb goes out then the rest will remain lit, all outdoor light sets sold by Lights 4 You Ltd have fuse bulbs.
The issue may be the rectifier and this will need to be replaced, please contact Lights 4 You for further assistance.
We do not produce a catalogue. This helps us keep down our costs and we can pass this saving onto our customers. All products we stock are detailed on the website.